If you have received the invoice or statement follow the directions below.
To pay the invoice or statement, the user clicks the Pay With My SchoolBucks button in the email.
The Log into Incident IQ option in the top right corner is only included in email notifications sent to users with an active iiQ account (so please make sure to click the link sent directly to the student email address). This will ensure that the outstanding balance is removed from the Incident IQ system.
Select the Pay with MySchoolBucks option, and you will be redirected to the login page to check out. Proceed to Checkout as a Guest.
Here you will be able to view the following information for each fee included in their statement:
Name, Fee amount, Quantity, Amount (total for each line item), and Description
You will be prompted to enter your name and email address. A receipt of this transaction will be sent to the email address entered once the payment has been processed. Keep this receipt for your records!
Important Note: Incident IQ does not store payment information. All information is stored with your payment provider, and iiQ is provided with the status once the payment has been processed.
After clicking continue, you will confirm your payment after reviewing the details. Once the payment is processed successfully, you will be directed to an iiQ-hosted confirmation page.
If an error occurs, you will have the option to complete a Contact Us Form to receive support.